Career Opportunities at MTN Nigeria

Career Opportunities at MTN Nigeria…

MTN Nigeria is part of the MTN Group, Africa\’s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning with Lagos…

Career Opportunities at MTN Nigeria
Career Opportunities at MTN Nigeria

Representative – Sales and Trade Development

Reports To: Manager Sales & Trade Development

Division: Sales and Distribution

  • Confirm  that  sub dealers and dealer branches are contacted and stock receipt / movement verified Provide Informal training in shops on products, services and promotions being run by marketing ,channel or region and on the spot training/coaching of all visited outlets in territory ( 100% of all visited outlets in call cycle)
  • Manage events and promos, generate sub-dealer specific promo specification and perform post-promo evaluation
  • Provide weekly/monthly sales activity report, market intelligence report and initial report to Field Service Engineers on state of network in territory
  • Monitor and report back on network quality and other sales impacting indices in territory covered
  • Ensure call cycle time of 8-10 visit a day per territory or as business requires
  • Identify, classify and support all players in channels of distribution and ensure  weekly / monthly database update
  • Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
  • Ensure information from Distributor Account Executive on Trade Partners product distribution is confirmed and relevant Sub Dealers followed up and provide weekly / monthly report
  • Direct all channel participants to MTN identified growth area within your territory
  • Establish consistent channel standards including branding as per channel recommendation.
  • Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
  • Support all identified outlets with 100% merchandizing as appropriate and defined.
  • Manage stock in channel and provide appropriate reports as follows;
  • Direct outlets with stock challenges to identified Trade Partners to ensure there is no stock out within assigned territories
  • Obtain list of SIM distribution by Trade Partners from Distributor Account Executives  on an ongoing basis and report weekly
  • Obtain and record info on stocking from ALL visited outlets in territory (where from, when, price, where to & why still pending >30days) and report weekly / monthly.
  • Advice RSMs if there is need for focussed activity in territory to help move stock – As appropriate
  • Provide training on site to Increase product knowledge
  • Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
  • Ensure info from DAE on TPs product distribution is confirmed and relevant Sub Dealers followed up and provide weekly / monthly report
  • Ensure all visited outlets give info on where, when, price etc. of products and provide weekly report
  • Query all products in channel older than 30 days from date of purchase and make report to the business on all such stock weekly
  • Target 65% space within each outlet (Trade marketing team will measure)
  • Support all identified outlets with 100% merchandizing as appropriate and defined.
  • Ensure 100% POS Distribution to all channels of distribution within 14 days of release
  • Ensure 100% replacement of expired, damaged or obsolete materials within territory and 100% removal of obsolete materials and messages
  • Obtain info on stocking from ALL visited outlets in territory (where from, when, price, where to & why still pending >30days) – Record and report weekly / monthly.
  • Confirm  that  sub dealers and dealer branches are contacted and stock receipt / movement verified  – Produce weekly report
  • Ensure areas in your territory without adequate TP or sub dealer presence is filled by encouraging TP or sub dealers to move into area.
  • Build relationship between lower and upper levels (i.e. between Authorize distributors and sub dealers), Support Trade partners and Sub dealers and link subs, retailers etc to Trade Partners and help nurture the relationship
  • Resolve all issues/queries with regards to activations, products and promotions
  • Ensure collaboration between sub subs, retailers etc to TPs and help nurture the relationship and increase RRP
  • Gather market information and provide feedback to management
  • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
  • Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
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Education:

  • First degree  Preferably social sciences
  • Fluent in English

Experience:

  • 1-3 years’ experience in an area of specialisation; with experience working with others
  • Experience working in a medium  organization
  • Sales & Marketing experience in a fast moving consumer goods environment

Officer – Process and Compliance.Finance

Reports To: Manager Sales Analysis and Reporting

Division: Finance

Description

  • Analyze business impact and recommend action plan (including proposed corrective actions)
  • Report and communicate the observations, business impact and proposed action plan to Manager, Analysis & Reporting
  • Liaise with sourcing team to obtain additional information to ensure supplier is complying to MTN terms and conditions
  • Monitor corrective action plan agreed and report status
  • Perform Quality Assurance (QA) as per the defined QA procedures to ensure compliance to SLAs, policies and procedures related to Supply Chain Management (SCM)
  • Monitor corrective action plan agreed and report status
  • Identify potential sensitive issues and escalate it to the appropriate levels
  • Ensure compliance to supplier code of ethics and whistle blower policies
  • Preparation of periodic reports on adherence to SCM related compliance
  • Check adherence to SCM related statutory, regulatory, legal compliances as per MTN checklist. This includes compliance to Safety Health and Environment (SHE) regulation, Imports, Foreign Exchange Control Documentations (FECDs), input and output taxes and managing landing costs.
  • Perform Quality Assurance (QA) to check adherence to supplier and customer contract/ agreement related terms and conditions
  • Interact with Group procurement, Centers of Excellence (COE) to obtain preliminary information relating to SCM related regulatory and statutory compliances
  • Work closely with process owners, control owners and others involved to plan, manage and ensure timely remediation of gaps resulting from work performed
  • Share QA report with relevant stakeholders in accordance with the information and timelines defined by the Company

Education:

  • First  degree in Supply Chain Management/finance or any related discipline
  • International Organization for Standardization(ISO) qualified (preferred)
  • Fluent in English

Experience:

  • 3 – 7 years’ experience in an area of specialization; with experience working with others
  • Experience working in a medium organization
  • Good knowledge of Oracle applications

Analyst – Financial Operations Business Support

Reports To: Manager Finance Operations (General Ledger)

Division: Finance

Description

  • Conduct in-depth analysis to identify specific trends, explain past performance and recommend opportunities for improvement, within the division
  • Provide supporting documents, records and schedules to meet audit and regulatory requirements; and all schedules /reports (including age analysis, assets movement, etc.).
  • Implement finance policies as well as guarantee compliance with established internal controls, MTN Processes, Policies and Procedure, IFRS, IAS and GAAP in processing all transactions.
  • Process and post all account payables and receivables; and all month end deliverables within the monthly reporting timelines.
  • Raise and post journal vouchers and other financial transactions in the ERP system, resolve all reconciling items promptly and maintain set departmental filing system.
  • Provide operational support for the division including maintaining the budget, Profit and Loss accounts, special programs and contract analysis.
  • Analyze the general Ledger transactions (Capex, Opex and Revenue) and all transactions posted into IFS to ensure proper classification and correction, as well as ageing of all Balance Sheet accounts.
  • Prepare trend analysis of Capex, Opex and revenue transactions, all General Ledger/Sub- ledger Accounts reconciliation, as well as weekly and monthly performance reports.
  • Relate with other divisions and departments on revenue, expenditure and fixed assets related issues.
  • Interaction with marketing division on billing and information systems functions
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Education:

  • First Degree in any discipline, but a finance related degree is desirable.
  • Part qualification in any recognized professional accounting examinations (ACA, ACCA, CPA, CIMA, etc) will be an added advantage.
  • Fluent in English

Experience:

  • 3 – 7 years of experience in an area of specialization; with experience working with others
  • Experience working in a medium organization
  • Experience in using an ERP system is desirable

Analyst – Fraud Detection and Prevention

Reports To: Manager Fraud Prevention and Detection

Division: Internal Audit and Forensic Services

Description

  • Prioritize high fraud risk assessment and ensure correct methodology is followed in order to establish a good understanding of the fraud risks and root causes and use this information to provide meaningful reporting to management.
  • Conduct fraud risk assessments, fraud awareness sessions, risk deep dives and review procedures, in collaboration with third parties where applicable, in accordance with the annual Fraud Risk Management Framework and ad hoc reviews on high priority engagements to ensure that those engagements are duly and thoroughly performed in a timely manner.
  • Participate in planning fraud risk assessments.
  • Compile all relevant documentation detailing fraud risk assessments and findings, ensuring that the report adequately describes the root causes, impact, and possible risk mitigations.
  • Use statistical data and other means of analysis for fraud risk assessments to support line analysis activities, providing meaningful information that will assist in mitigating fraud risks and preventing fraud.
  • Monitor the status of recommendations made from the fraud risk assessments and fraud investigations report, and provide timely feedback to manager.
  • Monitor adherence to the defined proactive fraud risk management framework and make appropriate escalations if necessary.
  • Ensure fraud risk assessments are aligned to policies, procedures, and standards to mitigate identified fraud risk.
  • Provide suggestions to enhance proactive fraud management and investigations policies, procedures, and standards.
  • Assist in performing Quality Assurance assessments in relation to OPCO Forensic Services units and engagements performed.
  • Recommend improvements to MTNN policies, processes and procedures in furtherance of the Fraud Management strategy.
  • Resolve the queries of engagement clients within the scope of existing service level agreements.
  • Manage relationships with Stakeholders to achieve the objectives of Proactive Fraud Management engagements and the overall Fraud Management strategy
  • Assesses the level of risk and make decisions which directly impact customer experience and risk to MTNN
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Education:

  • B.Sc./HND in Accounting/Computer Science/Law/Information Technology or related discipline
  • Professional qualification/certifications (CFE or ACA, ACCA, CRISC, CIA, CPA, CMA or CISA)

Experience:

  • Minimum of 3-7 years of experience which includes;
  • Minimum of 3 years’ experience in Fraud Risk Management or Enterprise Risk Management or Information Security Risk Management
  • Experience in Data Analytics
  • Experience working in a small to medium-sized organization

go to method of application »

Senior Manager – Business Operations

Reports To: General Manager Transformation Office

Division: CEO’s Office

Description

  • Support the CEO in framing business problems; finding and analyzing relevant data to solve strategic business issues.
  • Support ExCom to drive key organizational initiatives, culture, and process improvements projects.
  • Conduct quantitative/qualitative research and analysis to facilitate efficient decision making.
  • Support drafting, review, and compilation of ExCom meeting packs
  • Track implementation of resolutions from ExCom and management committee meetings
  • Develop and maintain processes and systems to optimize the efficiency and effectiveness of the CEO’s Office.
  • Prepare briefing materials and presentation decks to support the CEO’s meetings, speeches and presentations (internal & external), in consultation with the Corporate Communications department.
  • Analyze and report performance based on strategies and business goals and recommend areas needing improvement.
  • Continue to enhance transparency (using dashboards) on performance and progress.
  • Gather insights from trends, benchmark and global practices on MTNN customers and provide solutions to improve customer experience.
  • Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including achievement of MTNN NPS targets.
  • Coordinate execution of strategic initiatives and high priority internal/external projects.
  • Enhance information flow between senior management and the CEO’s office.
  • Build strong relationships with critical stakeholders.
  • Collaborating with ExCom to determine and prioritize business strategies
  • Track monthly performance of CEO Scorecard
  • Support the development of a highly capable internal consulting team within the Transformation Office that provides critical thinking to the CEO’s Office

Education:

  • First degree in a related field
  • Possession of Project Management certification or an MBA is advantageous
  • Fluent in English

Experience:

  • Minimum 9-17 years’ work experience which includes:
  • Management track record of 3 years or more
  • Minimum 5 years experience working in a global/multinational management consultancy (understanding emerging markets)
  • Advanced experience working with Microsoft Excel (VBA preferred; ability with pivot tables, arrays, and nested-formulas strongly desired), Microsoft PowerPoint and Microsoft Project
  • Proven strong financial analysis, budget planning and management experience skills.
  • Experience driving execution of business transformation projects
  • Creating strategy documents to address business problems
  • Simultaneously managing multiple projects within a program

Method of Application

Career Opportunities at MTN Nigeria


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