Cluster Manager at a Microfinance Bank

This company is looking to recruit qualified applicants for Cluster Manager role

Cluster Manager at a Microfinance Bank
Cluster Manager at a Microfinance Bank

Cluster Manager

Job summary

The Cluster Manager is responsible for the development, planning and execution of the marketing strategy of the bank. The Cluster Manager oversees and manages a high-performance team of professionals responsible for product development, marketing and business development including brand management, event management and media relations.

Duties and responsibilities

  • Develops and executes the marketing and business strategy of the bank
  • Prepares, implements and achieve annual budget parameters
  • Ensures a healthy portfolio and deposit mix
  • Develops key initiatives reflective of the overall corporate strategic plan
  • Keep abreast of industry and market trends
  • Manages the marketing team to deliver strategic objectives across all branches
  • Manage cross-functional teams to complete strategic plan initiatives
  • Measure budget achievement and implement remedial action where necessary
  • Oversee the management of corporate events including customer loyalty programs, customer forums and corporate social responsibility
  • Identify market trends and conduct market research to identify sales, consumer behavior and evaluate customer needs
  • Develop and direct marketing campaigns and measure campaign achievement against set goals
  • Develop annual marketing plan and oversee its implementation
  • Develop market segmentation, competitive analysis/market intelligence, and prospecting
  • Build a strong professional workforce by developing competent individuals in the marketing department
  • Oversee the development of new products on a regular basis.
  • Actively seek out new sales opportunities through networking and referrals
  • Drive business growth across all indices
  • Perform any other duties as may be assigned by Management
  • Flexibility to carry out any other task as requested by Management
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  • HND/BSc/ in science, social science or any other related course
  • Evidence of completion/ exemption of/from NYSC
  • Evidence of completion of Microfinance Certification program


  • Minimum of 5 years’ proven experience as a business development manager/chief marketing officer in a similar role in a bank
  • Proven performance record in a reputable Microfinance Bank
  • Proven experience of marketing and negotiating techniques
  • Thorough knowledge of marketing principles, brand, product and service management
  • Demonstrable experience in developing efficient strategies and business plans
  • Evidence of completion of Microfinance Certification program.


  • Outstanding communication (written and verbal) and interpersonal abilities
  • Strong marketing and public relations skills
  • Good team player with excellent leadership traits and capabilities
  • Innovative and creative abilities
  • Strategies development and business plans creation
  • Training and coaching skills
  • Strategic and analytical thinking
  • Solid understanding of market research and data analysis
  • Outstanding interpersonal, communication and presentation skills (written and verbal)
  • Strong marketing and public relations skills
  • Excellent business acumen and industry expertise
  • Robust network and contact within the industry
  • Proficient in the use of MS office suite
  • A good working knowledge and understanding of behavioural credit scoring principles and practices, including an understanding of all SME product
  • Extensive knowledge of banking regulations

Method of Application

Interested and qualified candidates should apply using the Apply Now button below.




Cluster Manager at a Microfinance Bank

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